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basic_communication_skills
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| - | =====Basic Communication Skills===== | + | ======Basic Communication Skills====== |
| The Fox Cities Amateur Radio Club provides communication support for many public | The Fox Cities Amateur Radio Club provides communication support for many public | ||
| service events in our community. Examples of information being exchanged between | service events in our community. Examples of information being exchanged between | ||
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| Basic Communication Skills* | Basic Communication Skills* | ||
| - | == Objective:== | + | ===== Objective ===== |
| This lesson introduces communication skills that are specific to emcomm | This lesson introduces communication skills that are specific to emcomm | ||
| operations, and helps you understand differences from normal Amateur Radio operations. | operations, and helps you understand differences from normal Amateur Radio operations. | ||
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| all can have disastrous results. | all can have disastrous results. | ||
| - | __Listening:__ Listening is at least 50% of communication. Discipline yourself to focus on your job | + | ===== Listening ===== |
| + | Listening is at least 50% of communication. Discipline yourself to focus on your job | ||
| and "tune out" distractions. If your attention drifts at the wrong time, you could miss a critical | and "tune out" distractions. If your attention drifts at the wrong time, you could miss a critical | ||
| message. | message. | ||
| Line 45: | Line 47: | ||
| reduce radio noise and interference. | reduce radio noise and interference. | ||
| - | __Microphone Techniques:__ Even something as simple as using your microphone correctly | + | ===== Microphone Techniques ===== |
| + | Even something as simple as using your microphone correctly | ||
| can make a big difference in intelligibility. For optimum performance, hold the mic close to your | can make a big difference in intelligibility. For optimum performance, hold the mic close to your | ||
| cheek, and just off to the side of your mouth. Talk across, rather than into, the microphone. This | cheek, and just off to the side of your mouth. Talk across, rather than into, the microphone. This | ||
| Line 73: | Line 76: | ||
| words. | words. | ||
| - | __Lastly,__ pause a little longer than usual between transmissions any time there is a possibility that | + | =====Lastly===== |
| + | Pause a little longer than usual between transmissions any time there is a possibility that | ||
| other stations may have emergency traffic to pass from time to time. A count of "one, one | other stations may have emergency traffic to pass from time to time. A count of "one, one | ||
| thousand" is usually sufficient. | thousand" is usually sufficient. | ||
| Line 96: | Line 100: | ||
| lost. | lost. | ||
| - | __Plain Language:__ As hams, we use a great deal of "jargon" (technical slang) and specialized | + | ===== Plain Language ===== |
| + | As hams, we use a great deal of "jargon" (technical slang) and specialized | ||
| terminology in our daily conversations. Most of us understand each other when we do, and if we | terminology in our daily conversations. Most of us understand each other when we do, and if we | ||
| do not on occasion it usually makes little difference. In an emergency, however, the results can | do not on occasion it usually makes little difference. In an emergency, however, the results can | ||
| Line 114: | Line 119: | ||
| personal injuries." | personal injuries." | ||
| - | __Phonetics:__ Certain words in a message may not be immediately understood. This might be | + | ===== Phonetics ===== |
| + | Certain words in a message may not be immediately understood. This might be | ||
| the case with an unusual place name, such as "Franconia" or an unusual last name, like | the case with an unusual place name, such as "Franconia" or an unusual last name, like | ||
| "Smythe." The best way to be sure it is understood correctly is to spell it. The trouble is, if you | "Smythe." The best way to be sure it is understood correctly is to spell it. The trouble is, if you | ||
| Line 135: | Line 141: | ||
| professional communicators use standardized phonetics. | professional communicators use standardized phonetics. | ||
| - | __ITU Phonetic Alphabet__\\ | + | ==== ITU Phonetic Alphabet ==== |
| A - alfa (AL-fa) \\ | A - alfa (AL-fa) \\ | ||
| B - bravo (BRAH-voh)\\ | B - bravo (BRAH-voh)\\ | ||
| Line 179: | Line 185: | ||
| oh nine." | oh nine." | ||
| - | __Pro-words:__ Pro-words, called "pro-signs" when sent in Morse Code, are procedural terms with | + | ===== Pro-words ===== |
| + | Pro-words, called "pro-signs" when sent in Morse Code, are procedural terms with | ||
| specific meanings. They are used to save time and ensure that everyone understands precisely | specific meanings. They are used to save time and ensure that everyone understands precisely | ||
| what is being said. Some pro-words are used in general communication, others while sending | what is being said. Some pro-words are used in general communication, others while sending | ||
| Line 186: | Line 193: | ||
| Voice Morse\\ | Voice Morse\\ | ||
| Code*\\ | Code*\\ | ||
| - | Meaning and function\\ | + | ==== Meaning and function ==== |
| * Clear SK End of contact. In CW, SK is sent before final identification | * Clear SK End of contact. In CW, SK is sent before final identification | ||
| * Over AR Used to let a specific station know to respond | * Over AR Used to let a specific station know to respond | ||
| Line 195: | Line 202: | ||
| Two letters are sent as one character Source: ARES Field Manual\\ | Two letters are sent as one character Source: ARES Field Manual\\ | ||
| - | __Tactical Call Signs:__ Tactical call signs can identify the station's location or its purpose during | + | ===== Tactical Call Signs ===== |
| + | Tactical call signs can identify the station's location or its purpose during | ||
| an event, regardless of who is operating the station. This is an important concept. The tactical | an event, regardless of who is operating the station. This is an important concept. The tactical | ||
| call sign allows you to contact a station without knowing the FCC call sign of the operator. It | call sign allows you to contact a station without knowing the FCC call sign of the operator. It | ||
| Line 204: | Line 212: | ||
| usually provide some information about the location or its purpose. It is often helpful if the | usually provide some information about the location or its purpose. It is often helpful if the | ||
| tactical call signs have a meaning that matches the way in which the served agency identifies | tactical call signs have a meaning that matches the way in which the served agency identifies | ||
| - | the location or function. Some examples are: | + | the location or function. |
| + | ==== Some examples are: ==== | ||
| * "Net" for net control | * "Net" for net control | ||
| * "Springfield EOC" for the city's Emergency Operations Center | * "Springfield EOC" for the city's Emergency Operations Center | ||
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| * "Repair 1" for the roving repair vehicle at a bike-a-thon | * "Repair 1" for the roving repair vehicle at a bike-a-thon | ||
| * "Mercy" for Mercy Hospital\\ | * "Mercy" for Mercy Hospital\\ | ||
| - | Calling with Tactical Call Signs: If you are at "Aid 3" during a directed net and want to | + | ==== Calling with Tactical Call Signs ==== |
| + | If you are at "Aid 3" during a directed net and want to | ||
| contact the net control station, you would say "Net, Aid 3" or, in crisper nets (and where the | contact the net control station, you would say "Net, Aid 3" or, in crisper nets (and where the | ||
| NCS is paying close attention), simply "Aid 3." If you had emergency traffic, you would say "Aid | NCS is paying close attention), simply "Aid 3." If you had emergency traffic, you would say "Aid | ||
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| Note that no FCC call signs have been used so far. None are necessary when you are calling | Note that no FCC call signs have been used so far. None are necessary when you are calling | ||
| another station.\\ | another station.\\ | ||
| - | Station Identification: In addition to satisfying the FCC's rules, proper station identification is | + | ==== Station Identification ==== |
| + | In addition to satisfying the FCC's rules, proper station identification is | ||
| essential to promoting the efficient operation of a net. The FCC requires that you identify at tenminute | essential to promoting the efficient operation of a net. The FCC requires that you identify at tenminute | ||
| intervals during a conversation and at the end of your last transmission. During periods | intervals during a conversation and at the end of your last transmission. During periods | ||
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| give your FCC call sign as you complete each exchange. Most exchanges will be far shorter | give your FCC call sign as you complete each exchange. Most exchanges will be far shorter | ||
| than ten minutes.\\ | than ten minutes.\\ | ||
| - | This serves two important functions:\\ | + | ==== This serves two important functions ==== |
| - It tells the NCS that you consider the exchange complete (and saves time | - It tells the NCS that you consider the exchange complete (and saves time | ||
| and extra words)\\ | and extra words)\\ | ||
| - It fulfills all FCC identification requirements.\\ | - It fulfills all FCC identification requirements.\\ | ||
| - | __Completing a call:__ After the message has been sent, you would complete the call from Aid 3 | + | ==== Completing a call ==== |
| + | After the message has been sent, you would complete the call from Aid 3 | ||
| by saying "Aid 3, <your call sign>." This fulfills your station identification requirements and tells | by saying "Aid 3, <your call sign>." This fulfills your station identification requirements and tells | ||
| the NCS that you believe the exchange to be complete.\\ | the NCS that you believe the exchange to be complete.\\ | ||
| If the Net Control Station believes the exchange is complete, and Aid 3 had forgotten to identify, | If the Net Control Station believes the exchange is complete, and Aid 3 had forgotten to identify, | ||
| then the NCS should say, "Aid 3, do you have further traffic?" At that point, Aid 3 should either | then the NCS should say, "Aid 3, do you have further traffic?" At that point, Aid 3 should either | ||
| - | continue with the traffic, or "clear" by identifying as above. | + | continue with the traffic, or "clear" by identifying as above.\\ |
| - | __Review of Habits to Avoid__ | + | |
| + | ==== Review of Habits to Avoid ==== | ||
| * Thinking aloud on the air: "Ahhh, let me see. Hmm. Well, you know, if&" | * Thinking aloud on the air: "Ahhh, let me see. Hmm. Well, you know, if&" | ||
| * On-air arguments or criticism | * On-air arguments or criticism | ||
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| FCARC’s general radio guidelines and primary focus points of radio traffic during | FCARC’s general radio guidelines and primary focus points of radio traffic during | ||
| FCARC’s public service events created by Andy Palm, N1KSN. | FCARC’s public service events created by Andy Palm, N1KSN. | ||
| + | ==== Calling ==== | ||
| - Listen before transmitting. | - Listen before transmitting. | ||
| - When you have a transmission to make, call net control by just saying your callsign | - When you have a transmission to make, call net control by just saying your callsign | ||
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| be able to hear one another. If net control does not respond to your first call, be patient | be able to hear one another. If net control does not respond to your first call, be patient | ||
| as another exchange may be taking place.\\ | as another exchange may be taking place.\\ | ||
| + | ==== Traffic ==== | ||
| The FCARC’s primary radio traffic will be concerned with (in roughly decreasing order of | The FCARC’s primary radio traffic will be concerned with (in roughly decreasing order of | ||
| priority):\\ | priority):\\ | ||
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| * Requests to secure a station | * Requests to secure a station | ||
| - | __Finally__, remember that part of the fun is knowing that although we are called radio | + | ===== Finally ===== |
| + | Remember that part of the fun is knowing that although we are called radio | ||
| amateurs, we provide a professional-grade service to our clients. | amateurs, we provide a professional-grade service to our clients. | ||
| Communications Readiness | Communications Readiness | ||
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| - Sunglasses - Optional | - Sunglasses - Optional | ||
| - | __Frequency List__ | + | ===== Frequency List ===== |
| + | ==== Amateur Radio ==== | ||
| ^Frequency ^Offset ^Pl Tone^ Notes^ | ^Frequency ^Offset ^Pl Tone^ Notes^ | ||
| |147.760| Minus |107.2 |Downtown Receive| | |147.760| Minus |107.2 |Downtown Receive| | ||
| Line 365: | Line 382: | ||
| |145.290 |Plus| 114.8| WE9COM| | |145.290 |Plus| 114.8| WE9COM| | ||
| + | ==== Weather ==== | ||
| ^National Weather Service^^ | ^National Weather Service^^ | ||
| |162.400 |Rhinelander Green Bay| | |162.400 |Rhinelander Green Bay| | ||
| Line 380: | Line 398: | ||
| - | __Frequency Tone Alpha Tag Description__ | + | ==== Public Sevice ==== |
| ^Outagamie County^^^ | ^Outagamie County^^^ | ||
| |155.415 |107.2 PL| OUSO1E Sheriff Dispatch - East Multicast| | |155.415 |107.2 PL| OUSO1E Sheriff Dispatch - East Multicast| | ||
basic_communication_skills.1492780970.txt.gz · Last modified: 2022/08/17 21:02 (external edit)
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